Privacy statement.
Below you will find which personal data we process, why, for how long, who we share it with and what rights you have.
Who we are
Numerica B.V. is the controller for the processing of personal data described in this statement.
Numerica B.V. · Debbemeerstraat 21, 2131 HE Hoofddorp, The Netherlands · Chamber of Commerce 42002198 · VAT NL869231467B01 · info@numerica.nl · +31 (0)61 5946727
Contact form
When you use our contact or quotation form we process your name, company name, email address, telephone number and the content of your message.
Purpose: answering your enquiry and, where relevant, issuing a quotation. Legal basis: performance of a contract or steps preceding it (Article 6(1)(b) GDPR). Retention: two years after the last contact.
Webshop — consumer orders
The webshop is open to everyone. When you order there as a consumer we process your name, email address, billing and delivery address, telephone number, order history and payment details.
Purpose: processing the order, delivery, invoicing, returns handling and administration. Legal basis: performance of the contract (Article 6(1)(b)) and statutory retention obligations (Article 6(1)(c)).
Retention: invoices and order data for seven years, as Dutch tax law requires. Account data is deleted two years after you close the account.
Consumer orders are subject to our returns policy, including the statutory fourteen-day right of withdrawal.
Customer portal — business buyers
Business customers order through a secured portal, separate from the webshop. For this we process company name, contact person, billing and delivery address, email address, telephone number, Chamber of Commerce and VAT numbers, order history and payment details.
Purpose: performance of the business agreement, delivery, invoicing and administration. Legal basis: performance of the contract and statutory retention obligations. Retention: the same as for the webshop.
The portal cannot be reached without login credentials and is deliberately not measured with analytics cookies.
Website statistics
We use Google Analytics 4 to see which pages are read and how visitors use the site.
This happens only after you consent. Until you do, no analytics cookies are placed and nothing is sent to Google. This is enforced technically through Google Consent Mode.
Legal basis: your consent (Article 6(1)(a) GDPR). Processor: Google Ireland Limited; data may be transferred to the United States under the EU–US Data Privacy Framework. Retention at Google: event data 2 months, user data 14 months; the period restarts as soon as the same visitor is active again.
You can withdraw consent by clearing this site’s cookies in your browser; the choice bar will then appear again.
Technically necessary data
For the operation and security of the site our servers temporarily record your IP address, browser type and the time of your visit.
Legal basis: legitimate interest — security and troubleshooting (Article 6(1)(f)). Retention: twelve months.
Cookies
Functional cookies remember your language choice, your shopping cart and your login session. A preference cookie remembers the choice you made in the cookie bar. Neither requires consent.
Analytics cookies from Google Analytics are placed only with your consent.
We place no advertising cookies and share no data for advertising purposes.
Who we share data with
We never sell your data. We share it only with parties needed to deliver our service:
Our hosting provider, for running the website, webshop and portal. Revolut, for processing payments. PostNL, for delivering parcels. Our accounting office, for bookkeeping and invoicing. Google Ireland Limited, for statistics and only after your consent.
Where your data is held
Our website, webshop and customer portal run on servers in Turkey. Turkey is a country outside the European Economic Area for which the European Commission has not issued an adequacy decision.
We are in discussion with our hosting provider to cover this transfer with the European Commission’s standard contractual clauses. If you would like to know where that stands, contact us at info@numerica.nl.
Your rights
You have the right to access your data, have inaccurate data corrected, have your data erased where no statutory retention applies, have processing restricted, object to processing, receive your data in a common file format, and withdraw consent you have given.
Send your request to info@numerica.nl. We respond within one month. To prevent misuse we may ask you to identify yourself.
Security
We take appropriate technical and organisational measures, including encrypted connections (HTTPS) and restricted access to customer data. Do you suspect misuse of your data? Let us know at info@numerica.nl.
Filing a complaint
If you disagree with the way we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
Changes
We may amend this statement. The current version is always published on this page.
Last updated on 06-08-2026.